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Ryukoku University Library

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Customer-responsive management : the flexible advantage

Frank W. Davis, Karl B. Manrodt ; : pbk. -- Blackwell Publishers, 1996. <BB21008802>
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Customer-responsive management : the flexible advantage

Frank W. Davis, Karl B. Manrodt ; : pbk. -- Blackwell Publishers, 1996. <BB21008802>
Tag:
No tag is registered
Functions:
Contents and Summary Details
URL:

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No. Volumes Location Call No Material ID Comments Status In-Lib only Reservation Web書棚
0001 F-Closed B2 336.1/DAV-B 19800020972 一般 0items
Volumes
Library Fukakusa Library
Location F-Closed B2
Call No 336.1/DAV-B
Material ID 19800020972
Comments
Status
In-Lib only 一般
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Reservation 0items
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Bibliography Details

title and statement of responsibility area Customer-responsive management : the flexible advantage / Frank W. Davis, Karl B. Manrodt
publication,distribution,etc.,area Cambridge, Mass. : Blackwell Publishers , 1996
physical description area xvii, 416 p. : ill. ; 22 cm
Volume Information
volumes : pbk
ISBN 1557865051
note Includes bibliographical references and index
NCID BA29139094
text language code English
author link *Davis, Frank W. (Frank White), 1939- <AU00223085>
author link Manrodt, Karl B., 1957- <AU00223086>
classification Marketing NDC9:675
classification LCC:HF5415.5
classification DC20:658.8/12
subject headings Customer services -- Management
subject headings Consumer satisfaction
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