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Ryukoku University Library

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The service management course : cases and readings

W. Earl Sasser, Jr., Christopher W.L. Hart, James L. Heskett. -- Free Press, 1991. <BB20172987>
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The service management course : cases and readings

W. Earl Sasser, Jr., Christopher W.L. Hart, James L. Heskett. -- Free Press, 1991. <BB20172987>
Tag:
No tag is registered
Functions:
Contents and Summary Details
URL:

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No. Volumes Location Call No Material ID Comments Status In-Lib only Reservation Web書棚
0001 F-Closed 3F 673.9/SAS-B 19250146010 一般 0items
Volumes
Library Fukakusa Library
Location F-Closed 3F
Call No 673.9/SAS-B
Material ID 19250146010
Comments
Status
In-Lib only 一般
Due Date
Reservation 0items
Web書棚
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Bibliography Details

title and statement of responsibility area The service management course : cases and readings / W. Earl Sasser, Jr., Christopher W.L. Hart, James L. Heskett
publication,distribution,etc.,area New York : Free Press
publication,distribution,etc.,area Toronto : Maxwell Macmillan Canada
publication,distribution,etc.,area New York : Maxwell Macmillan International , c1991
physical description area x, 977 p. : ill. ; 26 cm
Volume Information
ISBN 0029140919
note Includes bibliographical references
NCID BA13718478
text language code English
author link *Sasser, W. Earl <AU00071078>
author link Hart, Christopher W. L. <AU00071079>
author link Heskett, James L. <AU00071077>
classification Mercantile business NDC9:673
classification LCC:HD9980.5
classification DC20:658
subject headings Service industries -- Management -- Case studies
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